Terms & Conditions

1. Introduction

Welcome to Care First, a service platform providing comprehensive care services including General Care, Travel Care, Health Care, Personal Care, and Emergency Care. By using our app or website, you agree to be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Definitions

– “Care First” refers to our company and all affiliated services.

– “User” means any individual who accesses or uses our services.

– “Service Provider” refers to registered individuals or businesses providing services through Care First.

– “Service Man” means personnel assigned to deliver the services.

3. User Eligibility

To use Care First, you must be at least 18 years old and capable of entering a legally binding contract. By registering, you affirm that the information provided is accurate and current.

4. Service Usage

Users may browse, book, and review services. Misuse of the platform, including fraudulent activity or abuse of services, may result in termination of your account.

5. Payments

All payments are processed through secure payment gateways. Care First does not store payment details. Users are responsible for maintaining updated payment information.

6. Communication

By using our services, you consent to receive service-related notifications via app, SMS, or email.

7. Feedback and Reviews

Users may provide feedback or reviews. Care First reserves the right to publish, remove, or moderate such content.

8. Intellectual Property

All content including logos, designs, and software are the intellectual property of Care First. Unauthorized use is strictly prohibited.

9. Limitation of Liability

Care First is not liable for indirect, incidental, or consequential damages arising out of service use. We do not guarantee uninterrupted or error-free service access.

10. Termination

Accounts may be suspended or terminated for violations of these terms. Care First reserves the right to refuse service to anyone at any time.

11. Changes to Terms

We may update these Terms and Conditions periodically. Continued use of services constitutes acceptance of the new terms.

12. Governing Law

These terms are governed by the laws of the country in which Care First is registered. Any disputes will be handled in competent courts of that jurisdiction.

13. CareFirst Global – Refer & Earn Policy

1. Eligibility Requirement • Referrer must have availed at least one paid service OR added a non refundable wallet balance before sharing any reference.
2. Authenticity of Reference • Only genuine references are allowed. • Fake identities, duplicate accounts, or misleading information will result in immediate disqualification.
3. 3.Verification Process • Every reference will undergo identity and service verification before rewards are credited. • Company reserves the right to demand supporting documents or proof of relationship / Service Taken / Balance Added ( Non Refundable ) if required.4.
4. Fraud Protection • Any fraudulent reference (false details, impersonation, or misuse of another person’s identity) will lead to permanent ban of the referrer’s account. • Legal action may be initiated against individuals attempting to defraud the company.
5. Reward Crediting • Rewards will be credited only after the referred customer successfully avails and completes a paid service of Referencee ( Whose reference given ) . • Pending or cancelled bookings will not qualify.
6. Non Refundable Balance Clause • Any wallet balance added to qualify as a referrer is strictly non refundable, even if references are later found invalid.
7. Misuse & Wrong Information • Providing wrong contact details, misleading references, or spamming potential customers will result in suspension. • Company reserves the right to blacklist such users permanently.
8. Legal Safeguards • CareFirst Global Pvt Ltd reserves full rights to modify, suspend, or terminate the program at any time without prior notice. • All disputes will be subject to jurisdiction of Surat, Gujarat courts. • Participation implies acceptance of all terms and conditions, including liability clauses protecting the company against misuse.
9. Transparency & Communication • Users will be notified of reward status only through official app notifications or registered communication channels. • No verbal or unofficial promises will be entertained.
10. Final Rights Clause • The final rights, decisions, and interpretations of this policy will always remain solely within the hands of CareFirst Global Pvt Ltd.