Answers for a smoother experience.
Find straightforward information about booking, safety, prices, payments and managing your CareFirst service.
Choose a service, enter your location, select an available time slot, and complete your booking online. You will receive confirmation and can track the booking from your account.
CareFirst professionals go through identity and background verification along with service-specific onboarding before accepting customer bookings.
Yes. Eligible bookings can be rescheduled or cancelled from your account. The applicable cancellation terms are displayed before you confirm.
Yes. You can review the service price, duration, taxes, discounts, and final total before completing payment.
CareFirst supports secure online payments and CareFirst Wallet. Available payment methods are shown during checkout.