Privacy Policy

General

Your privacy is important to us. CareFirst Global Private Limited takes reasonable steps to keep user information secure. Our website or services may contain links to third-party applications or websites. Unless expressly stated in this policy, we are not responsible for how those third parties use information you provide to them. We recommend reviewing the privacy policy of every third-party application or website you use.

Cookies

Cookies are small data files that a website may save on your computer or mobile device, usually with an anonymous unique identifier. CareFirst websites and services may use cookies to authenticate users, remember preferences, support promotional campaigns, measure audience size, understand traffic patterns, and improve the experience.

Advertising and analytics partners may place cookies so that we can understand which services interest you and show more relevant advertising on other websites. These technologies are not intended to collect details such as your name, email address, postal address, or telephone number. You can control or disable cookies through your browser settings. Some site features may not work as expected when cookies are disabled.

Information We Collect

When you use CareFirst, you may be asked for personally identifiable information such as your name, email address, mobile number, service address, and location. We and our service providers may also record cookie information, pages requested, device information, and your IP address as described in this policy.

We use personal information to process service requests and bookings, provide access to account features, communicate service updates, respond to support requests, improve our products and services, and conduct research. Where permitted, we may also send details of services and offers that may interest you. You may opt out using the unsubscribe option in a message or by contacting us.

We may share information with employees, authorised agents, service professionals, and technology or payment providers when needed to administer your account or deliver requested services. We do not disclose personal information to other third parties unless you consent, it is necessary to provide a requested service, or disclosure is required by law.

Changes to This Policy

We reserve the right to update this Privacy Policy as our services, tools, or legal obligations change. We recommend checking this page periodically. Continued use of the CareFirst website, applications, or services after an update means that you accept the revised policy.